What data is submitted with my feedback?
When you submit feedback from a Cyotek product via the Feedback plugin, a JSON document will be generated and submitted to a secure server. The document has the following structure:
comments - the feedback entered by the user
emailAddress - if specified, the email address of the user
productName - the short product code
productVersion - the product version
screenshot - if the user opted to include a screenshot, this is the binary data for the screenshot encoded in base64. Depending on the version of the Feedback plugin, this may be either PNG or JPG
type - the type of feedback being submitted, for example generic feedback or a support request
The following is an example document generated from a release build of WebCopy. The screenshot has been replaced with a small static image to keep the document size compact.